Responsible gaming

Table of Content

SAFEGUARDING YOUNG PLAYERS

1. Age Restrictions

We prohibit anyone under 18 from registering an account. Attempts by minors to sign up—or by adults to enable them—violate our Terms & Conditions.To protect younger individuals, we recommend these steps:

Keep your login credentials private.
Avoid saving passwords via browser autofill options.
Never share banking or credit card information with minors.
If minors live in your home, use parental control tools or filtering programs like CyberPatrol, GamBlock®, Solid Oak Software, or Net Nanny.

IDENTIFYING GAMING CONCERNS

2. Understanding Problematic Gaming

Many pastimes—such as drinking, shopping, or video gaming—can spiral out of control without moderation, and gambling is no different. Spotting addiction isn’t always straightforward, and it’s not solely about finances. For some, gambling becomes a way to sidestep deeper issues, with root causes that might not be obvious. Support from professionals is out there for those who need it.Catching these patterns early is key to avoiding financial or personal fallout. Thankfully, most players can enjoy gambling as a harmless activity throughout their lives.

3. Are You at Risk?

Here are eight tips for safer play at Kinghills:

View casino wagers as fun, not a paycheck.
Don’t up your stakes to recover losses.
Decide on a daily, weekly, or monthly spending cap you’re okay losing.
Steer clear of gambling while intoxicated, upset, or exhausted.
Watch how much time you’re online and log your bets.
Step away regularly to recharge.
Plan your budget ahead of time and stick to it.
Keep it enjoyable!If you’re worried about slipping into unhealthy habits, resources like the self-assessment at https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/ can shed light on your situation.

SUPPORT AND FEATURES

4. Tools We Offer

Kinghills equips you with options to address any concerns about your gambling. We’ve built safeguards into our platform, and your account includes features to promote responsible play.In games of chance, outcomes are never guaranteed—past results don’t sway future odds. We encourage using our tools to enhance both safety and enjoyment. Check out the deposit limit option by logging into your account and visiting the Responsible Gaming area.

5. Setting Limits

Our Responsible Gaming Policy includes deposit limits to help you manage your funds. You can opt for daily, weekly, or monthly caps—or mix them for tighter oversight.Head to “My Account” then “Responsible Gaming” to input your limits. Requests to raise or lift a limit take 24 hours to activate, allowing reflection time, while lowering or adding a limit kicks in instantly. Wagering limits are also available to cap your bets over set periods.

Daily Limits: Span 24 hours, factoring in prior deposits.
Weekly Limits: Cover 168 hours, based on the past week’s activity.
Monthly Limits: Extend over 720 hours, accounting for the last month.Need help or examples? Reach out to our Customer Services Team at [email protected].

6. Activity Monitoring

Your account offers a full log of your betting history, simplifying the task of tracking your habits, time spent, and spending trends.

7. Reach Out for Support

Our Customer Service team is well-versed in social responsibility and the pitfalls of excessive gambling. If you’re feeling vulnerable, they can walk you through limiting your play and connect you with expert organizations. Contact them at [email protected].

8. Self-Exclusion Option

If gambling feels like it’s taking over, self-exclusion can provide a needed pause. For a permanent break from Kinghills, email [email protected] to update your account to “Permanent self-exclusion.” For a temporary timeout, specify your preferred duration in your request.